Your Near-Shore Outsourcing Partner
We Are YOUR Experts...
We specialize in providing YOUR business with talented staff that can handle YOUR sales, customer service, or internal processes at low costs yet high value.
We are an experienced, well established telemarketing FORCE that can handle all of your call center based business – front and back end.
Our Offerings Include...
- Lead Generation
- Lead Qualification & Warm Transfers
- Telesales
- Customer Service
- Tech Support & Helpdesk
- Sales & Order Processing
- Reservations Handling
- Appointment Setting
- Live Chat & Email Support
- Outbound Campaigns
- Surveys
- Back End Processing
- Customer Retention
- Collections
…and more!
Campaigns Large & Small...
With our current capacity of over 100 seats, plus space to expand, we can handle your outsourcing project whether you need a few seats filled to handle your admin tasks, or you want to grow to 50 sales reps. Some of our successful campaigns include:
– Private Debt Consolidation Sales / Lead Generation
– Tax Resolution Sales / Lead Generation
– Credit Repair Sales / Lead Generation
– Solar Lead generation
– B2B Appointment Setting
– CBD Sales/ Lead Generation
– Small Business Customer service
– IT Tech Support
Benefits...
Scalable staff that can grow as you want
Labor Cost Savings by using Hourly Wage Programs
Flexible schedules -Weekdays, weekends, any shift/hours needed, 48 hours/rep/week
Call Center, Technical, and Support skills available
No technical infrastructure required – everything is in place on our end
We can use your CRM, VOIP, or data entry system, or we can use our own
Our Teams...
Our agents are all bilingual, bi-cultural and the majority have lived most of their lives in the United States, so they are very familiar with the culture and customs.
Our employees are interviewed and prescreened, they must pass background check, a drug test and they must pre-qualify for the position they are applying for.
We provide our agents with a competitive base salary plus all federal law benefits, vacations, Christmas bonus and a good work environment.
We encourage personal development and growth; we feel this is crucial to our healthy company culture.
All of this yields great results for our clients as well as a very low turnover rate. When our team members come on board with us they appreciate the opportunity, stay with us a long time, and we reward them!
