Are you struggling to get a sale during this pandemic? Are you worried everything will stall out for your business? Do you want to know how you will be able to get back on track this 2021?
2020 has been a challenging year to close sales and gain trust. With the current situation, creating client relationships is difficult. The best thing to do in this time to gain clients is focus on empathy and nurturing relationships. Sales is a people business. And we are most successful when we make connections, create deep networks, and cultivate professional and personal relations from the ground up. The physical interaction may have been difficult for all of us, nevertheless, building new client relationships and fostering existing relationship is still possible, even virtually.
In this episode I’ll dig deeper on how empathy goes a long way to build relationships and nurture relationships. We will talk about the right way to empathize with your clients. We will venture on how we can encourage building relationships to help you and your clients in this trying time.
Learn about the big differences between sympathy and empathy, getting your clients to trust you and helping them. Get yourself through this year! Times may be strange and challenging but with the right approach, tools, proactive communication strategy coupled with good old empathy, strong client relationships are still within reach.
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