“When people do pick up [the phone], we’re encouraging them, we’re providing them the services they need in a way that’s positive, not pushing people through.” – Tyler
How do you handle the stigma where people avoid answering phone calls, thinking they are scammers? How do you differentiate your organization from these folks?
In this episode, you will be listening to the aftershow with Tyler Orrell. This is a casual conversation, off the cuff, and unscripted.
Learn more from Tyler’s insights and ideas about contact centers, sales, and leadership.
Overcoming Objections, Motivating Your Team (and yourself), Being A New Team Lead –
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