[E021] Helping You Stay Compliant and Defensible, with Michele Shuster from Mac Murray and Shuster, LLP

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Scalable Call Center Sales
Scalable Call Center Sales
[E021] Helping You Stay Compliant and Defensible, with Michele Shuster from Mac Murray and Shuster, LLP
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How critical is it to have a defendable position in the teleservices world before you start doing anything? What knowledge of the law do you have?

For those who aren’t aware of the regulations and compliance, there could be many traps and potential pitfalls. We should be aware of the requirements in certifying our compliance.

In this episode, Michele Shuster from Mac Murray and Shuster and I, talk about regulations and compliance – two things that may sound scary to call center listeners.

Learn more as Michele discusses and shares her experiences on the legal compliance side for call centers.


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