[E138] Call Center Tech with Fred Stacey – Part 1 of 3

[E138] Call Center Tech with Fred Stacey – Part 1 of 3

[E138] Call Center Tech with Fred Stacey – Part 1 of 3
The Sales Experience Podcast

 
 
00:00 / 00:14:30
 
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For this guest series I have Fred Stacey from Cloud Call Center Search. In this 3-part mini-series we cover a wide range of call center and outsourcing topics, mostly focused around technology.

In Part 1, Fred and I cover:

  • Outbound campaigns & TCPA compliance
  • What about companies making legitimate calls to people?
  • How not to act on LinkedIn
  • Artificial Intelligence and the call center tech stack

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