[E140] Call Center Tech with Fred Stacey – Part 3 of 3

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Authentic Persuasion Show
Authentic Persuasion Show
[E140] Call Center Tech with Fred Stacey - Part 3 of 3
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This is the third installment of the conversation I had with Fred. 

In Part 3, Fred and I cover:

  • Contact Center turnover rates
  • Meeting your customers where they are at to buy
  • Consultative selling in the right way
  • Bots don’t change us
  • Sales people who actually listen and provide solutions

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