![[E230] When your customers complain + sell without selling (Q&A)](https://www.cutterconsultinggroup.com/wp-content/uploads/2020/06/TSEP-Cover-APQA-1-768x768.png)
There are times when your service fails, and customers are unhappy. You might even start to lose faith in what you are selling. In this episode I discuss how to…
![[E229] All You Have To Do Is Ask, with Dr. Wayne Baker (Part 3)](https://www.cutterconsultinggroup.com/wp-content/uploads/2020/06/TSEP-Dr-Wayne-Baker-Cover-Image-768x768.png)
Now is the time to ask for what you want. This is the last segment of my conversation with Dr. Wayne Baker – a champion on a mission to empower…
Do you know how to ask for what you want? Part 2 of my conversation with Dr. Wayne Baker We continue our discussion about how salespeople (and everyone, really) can…
Most people aren’t asking for what they want. While it might seem like salespeople are the exception, in my experience, they are rarely asking for the sale, the promotion, the…
![[E226] Getting them to buy YOU (Q&A)](https://www.cutterconsultinggroup.com/wp-content/uploads/2020/06/TSEP-Cover-APQA-768x768.png)
How do you get your prospects to buy “you”, especially when what you are selling is similarly available by other companies or professionals? Luckily, people don’t buy features, they buy…
Ever had a prospect ask you a question or raise an objection? Has someone given you clear buying signals that you might have missed? Have you ever been in a…
What's the difference between a friendly follow-up with a client and nagging them for their business? How do you politely ensure that each client knows you are top of mind…
How do you effectively build rapport so the prospect feels comfortable enough to move forward? You might not realize it, but there is a correct amount of rapport (and of…
How can you keep the conversation going, with questions, to keep the conversation going with your potential customer? How do you get the most info out of them to help…
![[E221] Welcome to Season 3](https://www.cutterconsultinggroup.com/wp-content/uploads/2020/06/TSEP-Cover-221-768x768.png)
How can you gain access to decision-makers? Welcome to Season 3! Time to kick off another great season. This episode is part recap, part season intro, and then part Q&A…