TSEP Customer Focused Sales with Eric Malka Post author:jasoncutter Post published:November 18, 2020 The founder of The Art of Shaving franchise, Eric Malka, he shares his view of the sales experience with putting customers first. The topics we discussed in this episode are for owners, managers, and sales professionals. Listen to Part 1His obsession with serviceThe inverted pyramid of who the most important person is in an organizationAlways focus on being true to who you are and clear on who you serve [E147] Customer Focused Sales with Eric Malka – Part 1 of 4 https://www.cutterconsultinggroup.com/wp-content/uploads/2020/09/TSEP-Eric-Malka-P1.mp3 Listen to Part 2Sales is about educating your customersHow you lose by prejudging your prospectsOne complaint is too manyDo you know your Lifetime Value of a customer? [E148] Customer Focused Sales with Eric Malka – Part 2 of 4https://www.cutterconsultinggroup.com/wp-content/uploads/2020/09/TSEP-Eric-Malka-P2.mp3 Listen to Part 3You might not be saving lives but that doesn’t mean it’s not importantHow the Art of Shaving store beganHiring the Eric Malka wayCaring in sales and leadership [E149] Customer Focused Sales with Eric Malka – Part 3 of 4https://www.cutterconsultinggroup.com/wp-content/uploads/2020/09/TSEP-Eric-Malka-P3.mp3 Listen to Part 4Are your employees the right fit for your brand and culture?Hiring quickly leads to firing even quickerSales reps are easy to measure their performanceMake sure there is a scoreboard [E150] Customer Focused Sales with Eric Malka – Part 4 of 4https://www.cutterconsultinggroup.com/wp-content/uploads/2020/09/TSEP-Eric-Malka-P4.mp3 Listen on iTunes Listen on Stitcher Listen on Spotify Listen on Google Podcast Ready to become an Authentic Persuader? Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota BreakerWant to talk about ways Jason can help your sales team? Email jason@cutterconsultinggroup.comMore of Jason’s content on LinkedIn Tags: authentic persuasion, choosing joy, guest blog, sales consulting, sales data, sales experience, sales metrics, sales team management, selling with empathy Read more articles Previous PostPersuasion Or Manipulation? | Marketing For The Sales Guy Ft. Jason CutterNext PostTSEP Optimizing Lead Generation with Nelson Bruton You Might Also Like Mission & Core Values December 30, 2019 Persuasion Or Manipulation? | Marketing For The Sales Guy Ft. Jason Cutter November 12, 2020 TSEP Sales Fundamentals with Joe Rizzo December 9, 2020